sonabet live's commitment to responsible gambling
Keep gambling as entertainment. Set your limits, stay alert, and seek support whenever you need it — sonabet live is always here for you.
Gambling should never become a burden
sonabet live believes that betting and casino games are enjoyable only when done in a controlled and planned way. The safety of every player on our platform is our top priority. Gambling should be seen as a form of entertainment, not a way to earn money.
Under our Terms and Conditions, you must be at least 21 years old to open an account and play any betting or casino game on this platform. Participation by underage users is strictly prohibited, and we have identity verification in place to enforce this.
If you feel you have something to learn about your gambling habits, you will find detailed information in our FAQ section. Staying informed is the first step toward responsible gambling.
Core principles
- Only bet money you can afford to lose
- Set a daily or weekly budget in advance
- Do not try to chase losses
- Always put family, friends, and work ahead of gambling
- Avoid betting when drinking or under stress
- Set a time limit and stick to it
Set your own limits
sonabet live gives you several tools to stay in control — use them and stay safe.
Deposit limit
Set the maximum amount you can deposit daily, weekly, or monthly. Once a limit is set it takes effect immediately; increasing it requires a waiting period.
Bet limit
Set a cap on the total amount you can wager over a given period. This protects you from sudden large losses.
Session time limit
Turn on session reminders to track how long you have been playing. After the set time a break message will appear automatically.
Loss limit
Decide in advance the maximum amount you are willing to lose in a day, a week, or a month. Once the limit is reached, no further bets can be placed.
Temporary break
Pause your play for 24 hours to 30 days without closing your account. You will not be able to log in during this period.
Self-exclusion
Apply for self-exclusion if you want to stop playing for the long term. Once this step takes effect, it cannot be reversed before the chosen period ends.
Request a limit
Fill in the form below — our support team will process your request via 24/7 live chat.
This form is a sample layout. For setting limits or self-exclusion, please contact us directly via 24/7 live chat.
Warning signs of problem gambling
If any of these signs appear, take a break and seek support.
The urge to chase losses
You keep placing bigger bets to recover losses — this is the most common warning sign.
Hiding your gambling
You are keeping your spending or playing time secret from family or close ones.
Disruption to daily life
You are spending most of your time gambling and cutting back on work, study, or family.
Borrowing money to bet
Even after your savings run out, you are turning to loans or borrowing to continue betting.
Emotional distress
You feel irritable, anxious, or depressed when you are unable to play.
Failing to stick to a budget
You repeatedly break your own set limits and put in more money.
You don't have to face this alone
Asking for help takes courage. Reach out today through any of the options below.
sonabet live live chat support
Chat with us in Bengali or English through our 24/7 live chat. Our trained team is ready to help with limit setting, self-exclusion, or any issue you are facing.
Contact by email
Write to us about any responsible gambling matter at [email protected] — the 24/7 support team responds in Bengali and English.
Family and close ones
Talk openly with your family. The company and support of trusted people is the most effective way to get out of a harmful habit.
Professional counselling
Consult a mental health specialist or addiction counsellor. Both government and private mental health services are available in Bangladesh.
Support groups
Connect with others facing the same issue. Sharing experiences and supporting each other plays a major role in recovery.
Self-assessment test
If you want to understand your own habits, answer a few simple questions to assess how you are gambling. Ask us in live chat and we will help.
sonabet live's commitment
We believe that healthy entertainment and responsible behaviour can go hand in hand. Learn more about us — and how we place every player's safety at the centre of our platform.
Protecting minors
No one under the age of 21 may use this platform. Use a strong password and never share your login details so that younger family members cannot access your account. If you share a device, log out after every session.
Account security
Keep your account details secure. Never play on someone else's account or allow others to use yours. Your personal information is kept fully secure in accordance with our Privacy Policy.
Reality check
Remember, casino games and sports betting are not guaranteed to be profitable for everyone over the long term. Each bet is an independent event — previous wins or losses do not affect the next one. Take regular breaks and keep track of your spending.
Financial planning
Set aside a separate amount for betting and spend only that. Never use savings, rent, medical funds, or everyday household money for betting. The minimum deposit is ৳500 — so you can start small and stay planned.